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Privacy Policy

Intent

Wardlaw Heating & Cooling Inc. strives to protect and respect the personal information of its customers, employees, business partners, and all stakeholders in accordance with all applicable regional and federal laws. Each staff member of Wardlaw Heating & Cooling Inc. must abide by this organization’s procedures and practices when handling personal information.

This Website Privacy Policy informs everyone of Wardlaw Heating & Cooling Inc.’s commitment to privacy and establishes the methods by which privacy is ensured. This Website Privacy Policy applies to all personal information within Wardlaw Heating & Cooling Inc.’s possession and control.

Defitinitons

Personal information is defined as any identifying information about an individual or group of individuals, including name, date of birth, address, phone number, e-mail address, social insurance/security number, nationality, gender, health history, financial data, credit card numbers, bank account numbers, assets, debts, liabilities, payment records, credit records, loan records, opinions, and personal views.

Business information refers to: Wardlaw Heating & Cooling Inc., business address, business telephone number, name(s) of owner(s), executive officer(s), and director(s), job titles, business registration numbers, and financial status. Business information is treated and handled with the same level of confidentiality, privacy, and respect as personal information.

Consent occurs and is obtained when an individual signs or completes an application or other form containing personal information, thereby authorizing Wardlaw Heating & Cooling Inc. to collect, use, and disclose the individual’s personal information for the purposes stated on the form or in the Appropriate Use section of this policy.

  • Implied consent is granted by the individual when an individual signs or completes an application, form or agrees to the terms of use on a website. This allows Wardlaw Heating & Cooling Inc. to obtain or verify information from third parties (such as banks, credit bureaus, lenders, or insurance companies) in the process of assessing the eligibility of an individual, customer, client, job applicant, or business partner.

Guidelines

  • Wardlaw Heating & Cooling Inc. collects and uses personal information solely for the purpose of conducting business and developing an understanding of its customers.
  • Wardlaw Heating & Cooling Inc. assumes full accountability for the personal information within its possession and control.
  • Wardlaw Heating & Cooling Inc. obtains personal information directly from the individual to whom the information belongs. Individuals are entitled to know how Wardlaw Heating & Cooling Inc. uses personal information and this organization will limit the use of any personal information collected only to what is needed for those stated purposes. Wardlaw Heating & Cooling Inc. will obtain individual consent if personal information is to be used for any other purpose. Wardlaw Heating & Cooling Inc. will not use that information without the consent of the individual.
  • Under no circumstances will Wardlaw Heating & Cooling Inc. sell, distribute, or otherwise disclose personal information or contact lists to third parties. However, limited disclosure may be required as part of Wardlaw Heating & Cooling Inc. fulfilling its stated business duties and day-to-day operations. This may include consultants, suppliers, or business partners of Wardlaw Heating & Cooling Inc., but only with the understanding that these parties obey and abide by this Website Privacy Policy, to the extent necessary for fulfilling their own business duties and day-to-day operations.
  • Wardlaw Heating & Cooling Inc. will retain personal information only for the duration it is needed for conducting business. Once personal information is no longer required, it will be destroyed in a safe and secure manner. However, certain laws may require that certain personal information be kept for a specified amount of time. Where this is the case, the law will supersede this policy.
  • Wardlaw Heating & Cooling Inc. vows to protect personal information with the appropriate security measures, physical safeguards, and electronic precautions.
  • Access to personal information will be authorized only for the employees and other agents of Wardlaw Heating & Cooling Inc. who require the information to perform their job duties, and to those otherwise authorized by law.
  • Wardlaw Heating & Cooling Inc.’s computer and network systems are secured by complex passwords. Only authorized individuals may access secure systems and databases.
  • Routers and servers connected to the Internet are protected by a firewall, and are further protected by virus attacks or “snooping” by sufficient software solutions.
  • Personal information is not transferred to volunteers, summer students, interns, or other non-paid staff by e-mail or any other electronic format.

Website Privacy Procedures

  • Wardlaw Heating & Cooling Inc.’s website will include our privacy policy and disclose our personal information practices. Individuals inputting data into the website will be notified of:
    • Personal identifiable information about the individual that is collected from the website or through affiliate sites.
    • Information about the organization collecting the data.
    • How the data will be used.
    • With whom the data may or may not be disclosed.
    • The options available to the individual regarding the collection, use, and disclosure of personal information.
    • The information technology security procedures in place that protect against the destruction, loss, theft, alteration, or misuse of personal information under Wardlaw Heating & Cooling Inc.’s possession and control.
    • How an individual may access and correct any inaccuracies in his/her personal information.
  • Wardlaw Heating & Cooling Inc. may share compiled demographic information with its business partners and/or advertisers, but no personal information that can identify any individual person shall be disclosed.
  • This website may contain links to other sites, but Wardlaw Heating & Cooling Inc. is not responsible for the privacy practices of other organizations’ sites.
  • While IP addresses will be logged in order to administer the site, track visitor movement, and gather demographic information, these IP addresses will not be linked to any personally identifiable information.
  • Any registration or order form asking site visitors to enter personal or financial information will be protected by SSL encryption.
  • Site visitors are given the choice to opt out of having their personal information used at the point where the information is gathered.
  • Wardlaw Heating & Cooling Inc. may use personal information without the individual’s consent under particular circumstances. These situations include, but are not limited to:
    • Wardlaw Heating & Cooling Inc. is under obligation by law to disclose personal information in order to adhere to the requirements of an investigation of the contravention of a regional or federal law, under the purview of the appropriate authorities.
    • An emergency exists that threatens an individual’s life, health, or personal security.
    • The personal information is for in-house statistical study or research.
    • The personal information is already publicly available.
    • Disclosure is required to investigate a breach of contract.
  • Any questions or concerns regarding this Website Privacy Policy can be addressed by contacting Wardlaw Heating & Cooling Inc. Wardlaw Heating & Cooling Inc. will investigate and respond to concerns about any aspect of the handling of personal information. This organization will address concerns to the best of its abilities.